• I am writing you to convey my appreciation for the extraordinary service provided to me by Courtney Wingard of your office in Seattle last week.

    My renewal premium for boat insurance was due soon. While at a business near your Westlake office I thought I’d save a stamp and just pay in person so I stopped by. I soon learned it was not normal for premiums for Red Shield to be processed at a Novamar office but, Courtney made it happen. She went to great lengths to provide first rate customer service. She was very pleasant to me and to the person/persons she spoke with at Red Shield.

    I could go on, but suffice it to say I think you have a high quality employee in Ms. Wingard.

    Just wanted you to know.

    • D.P. - Grand Banks 36’ Classic
  • Jerry - You’ve given me tremendous assistance. You saved me an inordinate amount of time, acquired valuable information, price comparisons and policy feature comparisons I had no knowledge of and never would have. Plus you did it all quickly and efficiently.

    Thank you!,

    • Barb Reyers
  • Teri, You have been a complete lifesaver today! I cannot thank you enough for all your help. And, at the last possible moment, you truly came through for us. Many thanks. So excited and relieved that we can actually sail this weekend!

    Best Regards,

    • LP
  • Keith, I just wanted to let you know how impressed Dave and Julia were with your service, and how grateful I am for you taking such good care of them. Thank you so much!

    Best Regards,

    • Barbara - Licensed Yacht Broker
  • Jerry, Thanks for working so hard and getting me such great coverage on our boat at an amazing rate.
    We are so grateful and fans forever!

    Best Regards,

    • M.B.
  • Grace, What excellent and professional service! Thank you so much!
    We appreciate your swift response to our request : ), We look forward to working with you and Keith in the future.

    Best Regards,

    • K. & C.
  • My previous insurance broker left me hanging right before a big offshore race. They guaranteed me they could get me the coverage I needed for the race and dropped the ball two weeks before the start.

    Teri picked up the ball and got me the coverage I needed. I wouldn't go anyplace else.

    • Chuck F.
  • We first met Peter Ricks through our Yacht Club and it was immediately obvious that he loved to share his vast boating knowledge with everyone around him. Years later we decided to upgrade to an ocean capable trawler and needed insurance beyond what our previous insurer could offer. I discussed various options with Peter, including our short and longer term cruising plans and he crafted a policy that worked well for our specific needs and turned out to be more affordable than we planned.

    Peter is a true hands on guy. When he's not improving his own boat or out fishing he's quick to lend a hand or offer experienced advice. I've found his knowledge of marine insurance to be second to none.
    Heck, he even came aboard for part of our survey! Can't recommend him enough.

    • Steve W.
  • I met Peter Ricks at a boat show in Newport Beach over ten years ago on the eve of acquiring a very special, semi-custom yacht built overseas. I was immediately taken with his positivity, knowledge of both the boating world and insurance markets and his client focus. I had choices of several brokers but something about Peter told me our new yacht and our family were in good hands with him. During the past ten years, that decision has never failed me as we grew our fleet of boats. After a brief period when Peter tested another area of the marine insurance industry, I admit to missing Peter and not feeling the same about the care and expertise we were getting.

    I went so far as to reach out to him and let him know he was missed! Then one happy day last year Peter came back with an even better platform at Novamar Insurance and asked whether we would be interested in him representing us again. That was an automatic and happy decision and the rewards have already been manifest from better understanding the insurance markets to thinking and planning about future needs.

    Peter is always responsive, always positive and as a former US Navy man, he is both skilled, disciplined, patriotic and a trusted insurance advisor and advocate whom we are proud to do business with. I would recommend Peter to anyone.

    • Ed C.
  • We did an insurance quote with Peter Ricks of Novamar Insurance after our current company raised our rates by nearly double. We didn’t hold out much hope but Peter was able to get us a replacement policy for our boat for less than our original policy. And the bonus was that his policy was actually much more comprehensive than our former policy. Peter was extremely fast and thorough throughout the entire process.

    Based on our experience we would highly recommend Peter Ricks and Novamar Insurance for your marine insurance needs. He was absolutely professional from start to finish.

    • Jim L.
  • If you are looking to buy a yacht or just get compare other insurance products to your carrier for cost or coverage, I'd highly recommend Peter Ricks. He is a boater. He knows yachts. He'll chat with you to find out what you do with your boat, what kind of cruising you do, and what kind of training you have then he'll match you up with a company that provides coverage for what you need in your budget.

    I bought a yacht which closed in March. In the weeks up to closing, Peter found a company that met my needs and budget and then got me a quote from the underwriters of that product. Then he guided me through the process of what information the insurance company needed and supplied all of the completed documentation to the Title company before closing. No hassles, no delays and just a really great experience finding the right insurance (not usually a pleasant experience). I reached out to three others, but there was just no comparison.

    • Peggy
  • From the moment we first interacted with Peter, he has always made us feel like he's on our team. His professionalism is clear, his knowledge is vast, and his character is without question.

    Two things really stand out about our first interaction with Peter, first he made sure my wife was very comfortable with everything and constantly made sure she knew she was a part of the process. Second Peter has a great way of finding a way to relate his knowledge to something we are familiar with. For me as a professional airline pilot Peter knows that's what I'm most knowledgable about and does an outstanding job of explaining situations in a manner I completely understand.

    Since our purchase Peter has been a trusted resource, sharing contacts for anything we may need and after our boat was involved in a incident with another boat hitting us in our slip, Peter sprung right into action. He made sure we knew the game plan, the resources to reach out to, and made sure my wife was part of the process and fully up to speed on how we shall proceed on getting our boat repaired. His first words to me after calling him about this incident were "take a deep breathe" and without a doubt Peter allows us to breathe easier knowing he's on our team.

    • Mike C.
  • As a Yacht Broker and boat owner, I found myself searching for a marine insurance agency when my agent retired. I was recommended to Peter Ricks and Novamar Insurance Group and what a great recommendation it was. Peter is very knowledgeable about the marine industry in general, but especially the marine insurance industry.

    All my concerns and questions were answered quickly and presented in an uncomplicated way. I now, without hesitation, recommend all my clients to Peter Ricks and Novamar. Their feedback has been very positive as well.

    • Sid C.
  • I heard of Keith after I already purchased boat insurance. I told him that, yet he gave me his undivided attention and listened to all my concerns. I stayed with the old insurance for a while, and about 9 months later I contacted Keith again. lo and behold, he kept my old information, and provided me with a much better insurance, for less money.

    Keith has answered all my questions and helped me with the paperwork. I highly recommend him, and in fact, I have recommended him to my friends, who are just as happy with his service.

    • Miriam G.
  • Thank you for taking care of my insurance needs. Your service was excellent and prompt; the kind of service that has the customer first in mind.

    • Denise C.
  • Keith is the complete professional that take's his clients' wants and needs into consideration when looking for the best policy. He clearly shows a wealth of knowledge in the marine insurance market and would come highly recommended to anyone that enjoys the boating lifestyle.

    • Alec B.
  • I recently contacted Peter Ricks at Novamar Insurance Group regarding our boat insurance needs. Peter immediately went to work. He provided recommendations and advice that helped us select the ideal yacht policy for our situation. As a result of the excellent service we received, we asked Peter and his associates to review all our insurance policies (home, auto, umbrella, etc.), and recommend alternatives.

    • R B.
  • Ericka did a great job with insuring our new boat. She could not have been more considerate and professional, not to mention her quick and clear communication. She is a delight to work with.

    You are right, on a boat is a great place to be right now. Actually, it's always a great place to be.

    • Mike H.
  • Thank you so much for the great service to date. From the first call I made to the claims dept. this has been a very comforting process. Whatever questions and concerns I’ve had were heard and the answers were clear and understandable.I’ve had a small business all my life and the insurance to protect my assets along the way. I have had to use a few of the policies over the years. None have come close to the service I have received form Seaworthy.Again a big thank you to my agency, Novamar, and Craig Chamberlain, Steve Sudol appraiser and my contact throughout this process, Bob Soper.His attention to our safety and fairness is most reassuring.I just wish you carried commercial and residential lines…

    • Curt C.
  • Novamar was able to provide insurance with terms that met our cruising plans when our previous broker told us that what we were asking for was not possible.

    The brokers at Novamar are clearly more knowledgeable about the international cruising life than other brokers.

    Thank you for your assistance, Novamar!

    • D.R.